Job Summary

Under general direction, is responsible for performing administrative and supervisory work planning, organizing, directing, and  oordinating the activities of the Collections Section within the Finance Department. Exercises direct supervision over assigned staff.

Essential Job Functions

• Oversees and directs the day-to-day workflow distribution among staff and timely processing of collections and cashiering functions.
• Develops, reviews, and maintains collection policies and procedures; monitors for effectiveness, provides guidance and ensures compliance with department policies, procedures, and service level agreements.
• Verifies customer receipt information; documentation to include reviewing for mathematical accuracy and correct general ledge coding.
• Manages external collection activities and contracts for past due accounts.
• Monitors property tax collected by Bexar County and determines amounts remaining to be collected.
• Assists in the review and development of studies for proposed new annexations.
• Assists in evaluation of proposed tax abatements and historic property tax exemptions.
• Determines impact over approved period and monitors over life of exemption period.
• Acts as a resource to and liaison between City Departments within COSA as well as external contacts.
• Interviews, selects, supervises, develops, evaluates, and counsels if necessary personnel according to established COSA policies, procedures, and guidelines.
• Performs related duties and fulfills responsibilities as required

Job Requirements

• Bachelor’s Degree from an accredited college or university.
• Five (5) years of increasingly responsible experience in accounting, tax administration or related field including three (3) years of supervisory or lead work experience. Knowledge, Skills, and Abilities
• Knowledge of Ad-valorem property tax billing and collection procedures.
• Knowledge of the property tax code, property tax laws, statutes, and regulations.
• Knowledge of lien processing procedures in accordance with established laws and regulations.
• Knowledge of automated collections or point-of-sale systems preferably in SAP or ERP packages.
• Knowledge of principles and procedures related to collections.
• Ability to prepare official financial statements, analyses, and reports.
• Ability to communicate clearly and effectively.
• Ability to interpret and analyze complex financial problems, documents, and reports.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Pay: $30.82 per hour

Work Location: In person